top of page

OFGEM Phishing Scams

With the increase in energy prices across the UK causing many to worry about bills, cybercriminals are using this to attempt to scam information out of individuals.

Ofgem is the Office of Gas and Electricity Markets. They work to protect energy consumers, especially young people, by ensuring they are treated fairly and benefit from a cleaner, greener environment.

Between the 22nd of October & the 5th of September, 1,567 email phishing attempts were reported to the suspicious email reporting service.

In the reported scam emails, recipients were told they were due for an energy rebate payment as part of a government scheme. The email contained a malicious website link designed to steal personal & financial information.

So far, all reported emails have had the subject of “Claim your rebate now”. The email asks recipients to “apply for an energy rebate before September 2020” this prompted many to realise that it is not genuine; however, this may change.

Ofgem emails will always end in

If you are unsure if an email is genuine, you can contact Ofgem to get confirmation:

  • 020 7901 7295


If you receive a phishing or suspicious email, you can forward it to for investigation.

The following advice can help to protect you against fraud and cybercriminals.

Take five to stop fraud:

  • STOP – Taking a moment to stop and think before parting with your money or information could keep you safe.

  • CHALLENGE – Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try and rush or panic you.

  • PROTECT – Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.



bottom of page