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Contacts and Services

  • The Charity Commission for England & Wales -  Regulator for all registered charities in England and Wales. Search on their website for registered charities. Tel: 0300 066 9197 or visit click here. In Northern Ireland contact the Charity Commission for Northern Ireland on 028 3832 0220 or click here.


  • CIFAS - provides a registration service to protect people whose details have been stolen or are considered vulnerable, click here for more information.  


  • Citizens Advice - national network of advice centres offering free, confidential and independent advice, face-to-face or by telephone. In England, call Adviceline: 0800 144 8848. ​In Wales, call Advice link: 0800 702 2020. For online information and to find details of your nearest Citizens Advice: For more information: In England: click here or in Wales: click here.


  • Citizens Advice Consumer Service - provides information and advice on consumer issues by telephone and online. Offers tips on avoiding scams. Tel: 03454 04 05 06 (or 03454 04 05 05 for a Welsh-speaking adviser)

  • Financial Conduct Authority (FCA) - provides advice on choosing a financial adviser. The FCA has a scam warning tool on their website for checking if an investment offer might be a fraud. Tel: 0800 111 6768 or click here for more information. 


  • Financial Ombudsman Service – you can escalate ​complaints using this service if you’re not satisfied with how your bank or building society has treated you after you’ve ​reported a scam. Tel: 0800 023 4567 or​ click here.


  • Friends Against Scams - offers information as well as schemes such as the Mail Marshals scheme. For more information click here.


  • GOV.UK - government website of services and information, with advice on crime prevention and the 'Tell Us Once' service. To find your local trading standards office visit: click here.

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